Call 1300 096 269 for counselling support

Free online and phone counselling

Free 24/7 online and phone counselling for people living, working or studying in Melbourne’s northern, central and western suburbs.

If you are experiencing an emergency call 000

  • What is CAREinMIND™ Wellbeing Support Service

    CAREinMIND™ Wellbeing Support Service is a free service for people who live, work or study in north, central and western Melbourne.

    CAREinMIND™ Wellbeing Support delivers free online and phone counselling to support people who are experiencing the pressures and stresses of everyday life.

    You don’t need a referral, so you can make the call at a time that suits you. Phone, and online counselling is free (local call charges may apply).

    Professionally trained counsellors are available 24/7 to listen, support and encourage you to develop ways to manage your stresses and worries.

  • What happens when I call or start a video chat?

    You will talk to trained counsellors who are ready to listen, support and encourage you to develop strategies to manage your stresses and concerns, and help you feel better.

    Talking to a counsellor can help you with concerns like:

    • Anger management
    • Anxiety
    • Financial worries
    • Grief and loss
    • Hopelessness
    • Isolation and loneliness
    • Low self-esteem
    • Relationship and family problems
    • Sadness
    • Short-term depression
    • Stress
    • Wellbeing
    • Work stress
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How to support a friend who isn’t coping

Do you have a friend who is overwhelmed and not coping with life right now? Knowing the best way to support a friend can be challenging, particularly if you’re not sure what is wrong. Here are some signs to look out for when you think your friend isn’t coping and some things you can do to help.

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Most popular blogs of 2020

As 2020 comes to a close, let’s take a look at the most popular blog topics over the past 12 months that have resonated with our readers and community. If you’re concerned about your mental health, speak to a CAREinMIND professional counsellor. We’re available 24/7.

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Ways to manage loneliness

Most people have experienced loneliness at some point in their life. For Victorians, many of us would have felt it even more during the pandemic restrictions. A preliminary study suggests that 1 in 2 Australians felt lonelier since the coronavirus. Many situations can cause loneliness, but the good news is, there are things we can do to manage it.

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