Call 1300 096 269 for support

Free online and phone counselling

Free 24/7 online and phone counselling for people living, working or studying in Melbourne’s northern, central and western suburbs.

If you are experiencing an emergency call 000

  • What is CAREinMIND™ Wellbeing Support Service

    CAREinMIND™ Wellbeing Support Service is a free service for people who live, work or study in north, central and western Melbourne.

    CAREinMIND™ Wellbeing Support delivers free online and phone counselling to support people who are experiencing the pressures and stresses of everyday life.

    You don’t need a referral, so you can make the call at a time that suits you. Phone, video and online counselling is free (local call charges may apply).

    Professionally trained counsellors are available 24/7 to listen, support and encourage you to develop ways to manage your stresses and worries.

  • What happens when I call or start a video chat?

    You will talk to trained counsellors who are ready to listen, support and encourage you to develop strategies to manage your stresses and concerns, and help you feel better.

    Talking to a counsellor can help you with concerns like:

    • Anger management
    • Anxiety
    • Financial worries
    • Grief and loss
    • Hopelessness
    • Isolation and loneliness
    • Low self-esteem
    • Relationship and family problems
    • Sadness
    • Short-term depression
    • Stress
    • Wellbeing
    • Work stress
Retired couple holding hands
Meeting the challenges of retirement

Most people look forward to their retirement. But did you know that depression and anxiety are quite widespread among retirees? Here are some tips on how to prepare for a happy retirement.

Woman feeling optimistic about New Year's resolution
Most New Year’s resolutions fail. Here’s how to make yours succeed.

Many people begin the New Year with a well-intentioned resolution. For many reasons, most will fail. Here’s how you can give your New Year’s resolution the best chance of success.

Man looking sad and despondent
Talking about suicide and separating fact from fiction

Suicide is not usually discussed socially or at the family dinner table. Understandably, it’s an unpleasant topic. However, there may come a time when someone you know is feeling suicidal, or a suicide has affected someone in your life.

  • TiS Translating and Interpreting Service logoLBGT FlagAboriginal FlagTorres Strait Islander Flag