Call 1300 096 269 for counselling support

Free online and phone counselling

Free 24/7 online and phone counselling for people living, working or studying in Melbourne’s northern, central and western suburbs.

If you are experiencing an emergency call 000

  • What is CAREinMIND™ Wellbeing Support Service

    CAREinMIND™ Wellbeing Support Service is a free service for people who live, work or study in north, central and western Melbourne.

    CAREinMIND™ Wellbeing Support delivers free counselling online and phone counselling to support people who are experiencing the pressures and stresses of everyday life.

    You don’t need a referral, so you can make the call at a time that suits you. Phone and online counselling is free (local call charges may apply).

    Professionally trained counsellors are available 24/7 to listen, support and encourage you to develop ways to manage your stresses and worries.

  • What happens when I call or start an online chat?

    You will talk to trained counsellors who are ready to listen, support and encourage you to develop strategies to manage your stresses and concerns, and help you feel better.

    Talking to a counsellor can help you with concerns like:

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Creating a safety plan

A suicide safety plan can help you manage feelings of distress and keep you safe during difficult times. This plan can provide coping strategies, remind you of your reasons to live, and connect you with supportive people and services. 

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Woman standing outside looking contemplative.

Managing your emotions to have healthy relationships

Experiencing strong emotions such as fear, anxiety, disappointment, sadness, and anger is a normal part of life. However, when managing these emotions becomes challenging, it can impact your daily life. Fortunately, there are effective ways to manage your emotions and regain control. 

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Overcoming communication problems in relationships

Relationships keep us connected and are an essential part of our lives, but they can sometimes be challenging. Communication issues can arise whether you are in a romantic partnership, friendship, or family relationship. Let’s explore how we can overcome communication problems in our relationships. 

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