Call 1300 096 269 for counselling support

Free online and phone counselling

Free 24/7 online and phone counselling for people living, working or studying in Melbourne’s northern, central and western suburbs.

If you are experiencing an emergency call 000

  • What is CAREinMIND™ Wellbeing Support Service

    CAREinMIND™ Wellbeing Support Service is a free service for people who live, work or study in north, central and western Melbourne.

    CAREinMIND™ Wellbeing Support delivers free counselling online and phone counselling to support people who are experiencing the pressures and stresses of everyday life.

    You don’t need a referral, so you can make the call at a time that suits you. Phone, and online counselling is free (local call charges may apply).

    Professionally trained counsellors are available 24/7 to listen, support and encourage you to develop ways to manage your stresses and worries.

  • What happens when I call or start a video chat?

    You will talk to trained counsellors who are ready to listen, support and encourage you to develop strategies to manage your stresses and concerns, and help you feel better.

    Talking to a counsellor can help you with concerns like:

    • Anger management
    • Anxiety
    • Financial worries
    • Grief and loss
    • Hopelessness
    • Isolation and loneliness
    • Low self-esteem
    • Relationship and family problems
    • Sadness
    • Short-term depression
    • Stress
    • Wellbeing
    • Work stress
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The lifestyle choices you make may impact your physical health, mental health and wellbeing. Many of us want to make better choices and have a healthy lifestyle, but we often find it hard to get started. So how can we start implementing a lifestyle change to improve our overall health?

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Most popular blogs of 2021

As 2021 draws to a close, let’s look at the most popular blog topics that have resonated with our community over the last 12 months. If you’re concerned about your mental health or worried about someone, CAREinMIND professional counsellors are here to help 24/7.

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Active listening

Good listening is an essential part of effective communication. We have conversations all the time, but we don’t always listen as well as we could. This can lead to misunderstandings and the other person believing that we’re dismissing their feelings and opinions.

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