Call 1300 096 269 for counselling support

Free online and phone counselling

Free 24/7 online and phone counselling for people living, working or studying in Melbourne’s northern, central and western suburbs.

If you are experiencing an emergency call 000

  • What is CAREinMIND™ Wellbeing Support Service

    CAREinMIND™ Wellbeing Support Service is a free service for people who live, work or study in north, central and western Melbourne.

    CAREinMIND™ Wellbeing Support delivers free online and phone counselling to support people who are experiencing the pressures and stresses of everyday life.

    You don’t need a referral, so you can make the call at a time that suits you. Phone, and online counselling is free (local call charges may apply).

    Professionally trained counsellors are available 24/7 to listen, support and encourage you to develop ways to manage your stresses and worries.

  • What happens when I call or start a video chat?

    You will talk to trained counsellors who are ready to listen, support and encourage you to develop strategies to manage your stresses and concerns, and help you feel better.

    Talking to a counsellor can help you with concerns like:

    • Anger management
    • Anxiety
    • Financial worries
    • Grief and loss
    • Hopelessness
    • Isolation and loneliness
    • Low self-esteem
    • Relationship and family problems
    • Sadness
    • Short-term depression
    • Stress
    • Wellbeing
    • Work stress
Angry frustrated man trying to keep calm tile
Recognising when anger is a problem

Anger is a normal and natural response to a stressful or threatening situation. Everyone gets angry from time to time and for most people, it’s a temporary feeling. However, anger can become a problem when it happens often enough to affect daily life.

Young men embracing being gay
How do I know if I’m gay?

Recognising and embracing your sexuality is a natural and healthy part of your wellbeing. It is perfectly normal to identify as LGBTIQ (Lesbian Gay Bisexual Trans Intersex Queer / Questioning).

Young woman worried about drug use
Worried about someone's drug use?

Drug and alcohol consumption is widespread across Australian society. So when should you be worried about someone’s recreational drug use?

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