Call 1300 096 269 for counselling support

Free online and phone counselling

Free 24/7 online and phone counselling for people living, working or studying in Melbourne’s northern, central and western suburbs.

If you are experiencing an emergency call 000

  • What is CAREinMIND™ Wellbeing Support Service

    CAREinMIND™ Wellbeing Support Service is a free service for people who live, work or study in north, central and western Melbourne.

    CAREinMIND™ Wellbeing Support delivers free online and phone counselling to support people who are experiencing the pressures and stresses of everyday life.

    You don’t need a referral, so you can make the call at a time that suits you. Phone, and online counselling is free (local call charges may apply).

    Professionally trained counsellors are available 24/7 to listen, support and encourage you to develop ways to manage your stresses and worries.

  • What happens when I call or start a video chat?

    You will talk to trained counsellors who are ready to listen, support and encourage you to develop strategies to manage your stresses and concerns, and help you feel better.

    Talking to a counsellor can help you with concerns like:

    • Anger management
    • Anxiety
    • Financial worries
    • Grief and loss
    • Hopelessness
    • Isolation and loneliness
    • Low self-esteem
    • Relationship and family problems
    • Sadness
    • Short-term depression
    • Stress
    • Wellbeing
    • Work stress
Couple holding hands
How can I make my relationship better?

Having a healthy relationship is key to maintaining positive mental health. If you’re in an unhealthy relationship you most likely will be feeling worried, unhappy and trapped – all things that might see you slip into bouts of anxiety or depression, which can lead to longer term health risks. View our tips on how to stay in a healthy relationship.

More
Father and son looking at a laptop
Protecting yourself and others online during COVID-19

It’s never been more important to stay virtually connected. Yet increased internet usage has seen a rise in cyber bullying, phishing scams, conspiracies and misinformation. Here we look at the current risks of engaging online, as well as ways to help others (particularly young people) combat these and stay safe online.

More
Young mother and daughter working from home
Staying on top of working from home during COVID-19

Due to the current COVID-19 crisis, many people have found themselves working from home. There are many benefits to working from home, as well as some pitfalls. Here we look at some of the challenges and how to stay on top of working from home.

More
  • TiS Translating and Interpreting Service logoLBGT FlagAboriginal FlagTorres Strait Islander Flag